Leads & CRM
Every missed call is money. Stop missing them.
You are on a roof, under a car, halfway through a cut — and the phone rings. Softennect catches every enquiry from WhatsApp, calls and web forms, replies in seconds on your behalf, and lines them up in one simple pipeline so you can quote when your hands are free.
Capture every enquiry, from everywhere
WhatsApp messages, missed calls and website forms all land in one place, timestamped and tagged with where they came from. No more scrolling three apps at night wondering who you forgot.
- WhatsApp, calls and web forms in one lead list
- Missed calls automatically logged as leads with the caller number
- Source tagging so you know which marketing actually pays
Auto-reply in seconds, not hours
Most customers phone the next business on the list within minutes. Softennect answers instantly — a friendly, professional message in your name that says you are on it — so the customer waits for you instead of moving on.
- Instant auto-replies on WhatsApp and missed calls
- Your own wording — sound like your business, not a robot
- After-hours replies that book the customer for the morning
A pipeline a non-technical owner actually uses
New, quoted, booked, done. Drag a lead across as the job moves, and see at a glance what needs a follow-up. It is a whiteboard that follows you in your pocket — not enterprise software.
- Simple stages you can rename to match how you work
- Every chat, call and note stays attached to the lead
- Works on your phone, on site, on load-shedding data
Follow-ups that win the quiet jobs
Half the work you lose is not to a better price — it is to silence. Softennect reminds you which quotes have gone cold and nudges the customer with one tap, so the job closes with you.
- Reminders when a quote has had no reply
- One-tap follow-up messages from templates you control
- A daily view of who to call back before 9am
Questions, answered
- Do I need a new phone number?
- No. Softennect connects to the WhatsApp number your customers already have saved. Your existing chats and your number stay yours.
- I am not technical. How hard is setup?
- If you can send a WhatsApp, you can set up Softennect. Connecting your number takes a few minutes, and our team walks you through it in plain language — in South African business hours.
- What does it cost?
- You can start free and capture leads today. Paid plans are billed in Rands from R299/mo, with no annual contract — see the pricing page for what each plan includes.
- Will customers know they are talking to software?
- Only if you want them to. Auto-replies use your own words and your business name. The moment you are free, you reply personally in the same chat.
Be the business that answers first.
Set up in minutes, capture your first lead today, and never let a missed call cost you a job again.